Technical support
and contact

Get Support

How can we help you? Have a question or a problem you need solved? Our support team is on hand 24/7 to give you expert help and advice on all your technical problems.

You can contact our team via ticket or phone 1300 898 300.

Contact us

Open a support ticket

Call us
8:00 – 18:00 AEST

Email us

What can our support team do for you?

Free migrations

  • We’ll transfer your site from another host to our own and make sure it’s up and running

Free guides and advice

  • Step-by-step guides to setting up email
  • Advice on WordPress plugins and how to fix problems
  • Troubleshooting errors


  • Advice on speeding up your site
  • Upgrades and features you might not be using yet
  • Changing DNS settings

All of this is free and available now!